Train journeys are for settling down with some music or a book and ignoring the other passengers – right?
Train manager Ross Sexton is doing his best to bust the myth that travellers shouldn’t talk to each other – and breaks down the barriers with a hilarious routine over the Tannoy on his journeys.
And it’s got people talking.
Ross has only been working for East Midlands Trains since January, but his renditions of Adele and Lionel Richie have made him a social media and real-world sensation.
Originally from Essex, now living in the East Midlands, he is one man who “enjoys going to work” – and says no coffee is needed for his enthusiasm and energy.
He likes to sing train-adapted versions of popular pop songs, crack train jokes and puns to passengers on their commute to London from Nottingham and neighbouring areas.
The 25-year-old believes the entertainment can be a “breath of fresh air”.
He said: “When I took the train manager job I realised I could put my own spin on it, and started to test the waters with passengers.
“As the days went on I started singing and making more jokes day in and day out.
“I think it’s what people need sometimes. Commutes can be long, especially with delays so I want to lighten up the atmosphere a bit.
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“I see so many familiar faces every day and it’s just great to see them smile as I walk down the carriages.
“It gets people talking to each other – which is usually unheard of on a train.”
Engaged Mr Sexton moved to Belper, Derbyshire, in December last year, after working in an office in central London.
Previously he was a family entertainer abroad – and says his train job now allows him to channel his love of entertainment.
He added: “Life is too short to be miserable every day. We spend so much of our lives at work you need to make the most of it – I don’t class my job as work now.
“Of course I have bad days as well as everyone else, but being chirpy brings me up and it does everyone else too.
“I haven’t been doing it for very long, but I feel like I have my own radio show.
“Everyone has really taken to it and have been so supportive – I love going to work it’s all good fun.”
Mr Sexton is on a different train route every day, and passes through Nottingham railway station regularly.
Last week his entertaining efforts were reported on by the Post.
He has also won employee of the year for the firm, twice.
General manager for East Midlands Trains Jayne Moyses said: “We’re very proud to have people like Ross working for East Midlands Trains who bring a smile to customers’ faces and at the same time, provide excellent customer service.
“We’ve had some great feedback from customers about Ross, particularly about his singing and cheery disposition.
“We’ve made significant improvements to our recruitment process over recent years to allow us to bring on board really customer-focused people like Ross.
“This is a great sign that this process is a success.”